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Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Mirror Lake Recovery Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Mirror Lake Recovery Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Professional Referrals

Mirror Lake helps individuals struggling with addiction and co-occurring disorders build a strong foundation for long-term recovery. Serving Tennessee, Mirror Lake is the leading provider of adult rehab.

Professional Referral Sources We Work With

Mirror Lake Recovery Center’s Professional Referral Sources

In addition to providing life-changing services to our clients and their families, Mirror Lake Recovery Center also takes great pride in the many productive relationships that we maintain with professionals in our community and throughout the United States. Over the years, collaborative efforts between Mirror Lake and referring professionals have enabled many men and women to finally overcome the obstacles that had been preventing them from living healthier and happier lives, and we welcome every opportunity to work with professionals who have not previously referred a client to our program.

The following is a partial list of the types of individuals and organizations who most commonly refer clients to Mirror Lake Recovery Center:

  • Psychiatrists
  • Psychologists
  • Primary care physicians
  • Case managers
  • Hospitals
  • Emergency rooms
  • Urgent care clinics
  • Nurses
  • Clinicians
  • Other treatment centers
  • Police officers
  • DUI attorneys

Our initial goal when working with a referral source is to make the process as efficient and effective as possible. With one phone call, a referent can start the intake process, secure in the knowledge that one or more members of the Mirror Lake team will be working diligently to develop a personalized treatment plan that will address the specific issues that the referent has identified. This phone call can be made at any time, day or night, as our staff members are available 24 hours a day, seven days a week to facilitate the admission of referred clients.

Working With Your Client

Your Client’s Time at Mirror Lake Recovery Center

Once a prospective client is admitted, that person will be assigned a case manager, who will be the primary point of contact for the referent. With the consent of the client, case managers will make contact within the first 72 hours that the client is in our care to provide the referent with the name, phone number, and e-mail address of the client’s counselor.

With the client’s permission, the referring professional can receive regular updates on the client’s progress while he or she is in our care. We work with the referring professional to determine the type and frequency of information that he or she would like us to provide. Also, if all parties agree, the referring professional can even participate in counseling sessions during the client’s time at Mirror Lake.

When a client has completed his or her time at Mirror Lake Recovery Center, we will work to return the client to the care of the individual or organization that made the initial referral.

Starting with admission, continuing through treatment, and ending with the discharge planning process, Mirror Lake places a premium on maintaining consistent, open, and transparent communication with referring professionals. To learn more about referring a client to Mirror Lake Recovery Center, or for answers to any questions that you may have about any aspect of our program, please do not hesitate to contact us at your convenience. We look forward to answering all of your questions and working with you for the betterment of the men and women who can benefit from our services.

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